Privacy & Security

kyato2 Privacy Policy

Q: How can I request to view my personal data?

You can email support@kyato2.im to request access to your data. You can also reach us through 24/7 Live Chat. We will review your request and respond as quickly as possible.

Your personal data matters to us. This policy clearly explains how we collect and use data, and what your rights are.

Last updated: 30 October 2026

kyato2 is a platform committed to protecting players' personal data. This Privacy Policy applies to our website kyato2.im and all related services. By reading and accepting this policy and using our services, you agree to the practices described here.

This policy covers what data we collect, how we use it, who we share it with, how long we retain it, and your rights regarding your data. If you have any questions, you can contact us.

Data We Collect

Section 1

Registration Data

When you create an account, we ask for the following information—

Full name
Date of birth (to verify you are 21+)
Contact phone number
Email address
Bank account or digital wallet details for payments

Usage Data

The following data is collected automatically while you use the site—

IP address and location information
Browser type and OS version
Pages visited and links clicked
Game history (rounds played, amounts wagered)
Deposit and withdrawal records

Cookies and Tracking Tools

We use cookies and similar technologies for the following purposes—

To verify and recognise your login session
To improve your experience on the service
To carry out security checks
To gather site usage statistics (non-personally identifiable)

Data from Communications

When you contact us through Live Chat or email, we store those conversation and communication records to improve service quality and to demonstrate our compliance.

How we use your data

Section 2

We only use the information we collect for the purposes stated in this policy. The reasons we use your data are—

Account Management

We use your data to create, verify, and maintain your account, and to carry out security checks.

Payment Processing

Required to process deposits and withdrawals through KBZPay, Wave Money, AYA Pay, CB Pay, and to carry out financial security checks.

Customer Support

Communication records and account data are referenced to help resolve issues via 24/7 Live Chat and email.

Service Improvement

We aggregate and analyse data on how players use our services to better understand their experience and improve the platform.

Promotional Communications

We use contact data to send bonuses, offers, and service updates. You can opt out of marketing at any time.

Responsible Gaming Protection

We analyse gaming data to proactively identify issues related to problem gambling and to look after the well-being of our players.

Data sharing with third parties

Section 3

kyato2 will not sell, rent, or commercially share your personal data. However, we may share data with third parties in the following cases—

Payment Service Providers

KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer service providers receive only the data needed to process payments. They handle that data in accordance with their own privacy policies.

Technology Service Providers

Providers of server, hosting, cloud storage services, and security companies that audit the site have limited access to data only as needed to deliver their services. They are required to agree to our data protection policies.

Legal Requests

We may disclose data when required to do so by law, or when it is necessary to protect our rights or those of a player.

Data retention periods

Section 4

We will only retain data for as long as needed to fulfil the stated purpose—

Account data — up to 3 months after account deletion
Financial records — retained as long as needed for financial compliance checks, even years after a transaction is completed
Communication records — up to 1 year after an issue is resolved
Gaming records — up to 1 year after the end of the player relationship
Cookies data — based on each cookie's individual lifespan (between 3 months and 1 year)

Data beyond its retention period is securely deleted or anonymised so it can no longer be identified.

Data security measures

Section 5

SSL Encryption

SSL (Secure Socket Layer) encryption is applied across the entire site, protecting data transfers between you and our servers.

Server Security

Our servers are managed with access controls and undergo regular security audits. Firewalls and advanced protections are in place to prevent unauthorised access.

Access Control

Our staff can only access data related to their specific responsibilities. Every access is logged.

Regular Audits

We conduct regular audits to identify security vulnerabilities and continuously improve our data protection standards.

Your Rights Over Your Data

Section 6

Every player using the kyato2 platform has the following rights regarding their personal data—

Right to Access

You can request to view any personal data we hold about you. We will respond promptly.

Right to Correct

You can request corrections to any inaccurate or incomplete personal information. You can also update it directly through your account settings.

Right to Delete

You can request deletion of your data if we have no legal obligation to retain it. Please note that this action will result in your account being closed.

Right to Opt Out of Marketing

If you no longer want to receive bonus and promotional notifications, contact support to unsubscribe. Please note that account-related and payment communications are mandatory and cannot be turned off.

Right to Data Portability

You can also request a copy of your personal data in a readable format. This includes payment and game history.

To exercise any of the above rights, contact us at [email protected] or through 24/7 Live Chat.

Protection for Under 21s

Section 7

Our services are for users aged 21 and above only. If we find that a person under 21 is attempting to access our services—

We will immediately terminate the relationship with that person
Any data collected before the relationship is terminated will be deleted
Relevant authorities will be notified if necessary

If parents or guardians become aware that their child under 21 is accessing our platform, they must contact us immediately.

Policy Updates

Section 8

We may update this Privacy Policy from time to time. When any changes are made—

The "Last Updated" date on this page will be updated
Registered players will be notified of major changes via email or an on-site notification
Continuing to use the site after an update means you accept the revised policy

If you have any questions about a specific update, contact us at [email protected].

Privacy Protection FAQs

kyato2 uses SSL encryption across the entire site and protects servers with a firewall. Staff can only access data relevant to their role, and all data access logs are reviewed regularly.

We do not sell or commercially share your data. Only payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay receive the data needed to process transactions. We have data protection agreements in place with all of them.

You can email [email protected] to request access to your data. You can also reach us through 24/7 Live Chat. We will review your request and respond as quickly as possible.

You can disable cookies through your browser settings. Please note that disabling certain cookies may affect login and some site functions.

If you request data deletion, we will delete that data once the legally required retention period for financial records has passed. Please note that data deletion is normally linked to account closure.

For major changes, registered players will be notified by email in advance, and a notice will also be posted on the site. For minor updates, only the "Last updated" date on this page will be changed.

Do you have questions about your personal data?

If you have any questions about this policy, our team is available 24/7 via Live Chat, or you can reach us by email—

[email protected]